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Welcome to the Klug Business Management System

Klug is a comprehensive platform designed to streamline retail operations, inventory management, and customer engagement. This documentation serves as a guide for using the system's core features and can be used to train AI support agents.

Core Modules​

1. Sales & POS​

The system features a dynamic Point of Sale (POS) interface optimized for speed. It supports:

  • Barcode scanning for quick item addition.
  • Multiple payment methods (Cash, Card, etc.).
  • Real-time inventory deduction upon sale.
  • Automated WhatsApp receipt delivery.

2. Inventory & Procurement​

Manage your stock lifecycle from purchase to sale:

  • Purchases: Create purchase orders and assign them to any of your active branches.
  • Multi-Branch Transfers: Move stock between up to 5 distinct internal locations or branches.
  • Labels: Generate and print barcode labels with customizable dimensions.

3. Customer Management​

Build lasting relationships with integrated customer tools:

  • Customer grouping for targeted marketing.
  • Account balance tracking for credit sales.
  • Automated unpaid invoice reminders via WhatsApp.

4. Integrations​

Klug connects with the tools you already use:

  • WhatsApp (UltraMsg): Fully automated messaging for receipts and reminders.
  • E-Commerce: Sync inventory and orders with Shopify and WooCommerce.

This documentation is organized into categories. Use the sidebar to explore specific operations in detail.